Closing Your SXM Rentals Account
You can close your SXM Rentals account yourself at any time, on this website or in the SXM Rentals app. This page explains how, what is removed and what is kept.
How to Close It
- Sign in at www.sxmrentals.app.
- Open Account, then Settings.
- At the bottom of the page, under “Close Your Account”, choose Close My Account.
- Enter your password, tick the box, and choose Close My Account again to confirm.
In the SXM Rentals app, you can do the same from your account screen.
What Is Removed
Your phone number and email address are removed, and your surname is shortened to its first letter. You are signed out on every device, and the account can’t be signed in to again.
What Is Kept
Your first name, and your past rentals with their receipts, because the rental businesses you booked with and our own records have to account for them.
You can sign up again later with the same email address. That makes a new account: the old one can’t be reopened.
What Can Stop It
Your account can’t be closed while any of these is the case. If one is, the site says which.
- A rental that is coming up or under way. Cancel it, or wait until it has finished.
- A security deposit still held on your card. It is released once the rental is settled; close your account after that.
- A rental business you run on SXM Rentals. Close the business first, from Settings in your business dashboard.
Can’t Sign In?
Reset your password first. If that doesn’t work, write to hello@sxmrentals.app from the email address on your account, and we’ll close it for you.
How we handle your details is set out in our Privacy Policy. Read the Privacy Policy